The Memory Jogger 2: Healthcare Edition

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Acknowledgements

Tool Selector Chart

Introduction

1. Activity Network Diagram (AND) and Gantt Chart

2. Affinity Diagram

3. Brainstorming

4. Cause & Effect/Fishbone Diagram

5. Check Sheet

6. Control Charts

7. Data Points

8. Flowchart

9. Force Field Analysis

12. Matrix Diagram

13. Nominal Group Technique (NGT) & Multivoting

14. Pareto Chart

15. Prioritization Matrices

16. Process Capability

17. Radar Chart

18. Run Chart

19. Scatter Diagram

20. Team Guidelines, Team Stages, & Conducting Effective Meetings

21. Tree Diagram & Process Decision Program Chart (PDPC)

22. Problem-Solving/Process-Improvement Model: Improvement Storyboard

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