Acknowledgements
Introduction
How do I get the most out of this Memory Jogger?
Why do we audit?
What is the role of the auditor in this process?
Chapter 1 – Auditing Fundamentals
Audit Purpose, Scope, Criteria, and Evidence
Types of Audits
Roles and Responsibilities
Chapter 2 - Audit Planning and Preparation
Audit Planning
Audit Agenda
Case Study - Part One
Chapter 3 - Audit Execution
Opening Meeting
Data Collection
Sampling
Comparing Objective Evidence Against the Audit Criteria
QMS/Clause Auditing
Process Auditing
Product Auditing
Closing Meeting
Case Study - Part Two
Chapter 4 - Audit Reporting
Audit Report
Classifying Audit Findings
Audit Report Content
Audit Report Format
Case Study - Part Three
Chapter 5 - Audit Closure
Steps to Closure
Evaluating Root Cause Analysis and Corrective Action
Case Study - Part Four
Chapter 6 – Audit Variants
Supplier Audits
Risk-Based Auditing
Remote Auditing
Chapter 7 - Tools, Tips, and Techniques
Data Analysis Skills
Best Practice Knowledge
Auditor Soft Skills
Appendices
Appendix A - When the Auditor is the Auditee
Appendix B – Becoming Certified
Appendix C – Recommended Reading
Appendix D – Glossary
Index