The Problem Solving Memory Jogger

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Acknowledgments

How to Use The Problem Solving Memory Jogger

Snapshot of the 7-Step Model

Introduction

1. Finding and Solving Problems in Your Processes

2. Using a Systematic Model to Solve Your Problems

3. Implementing the 7-Step Problem-solving Model

4. Creating a Storyboard and A3 Example

5. Appendix A: Types of Measures

6. Appendix B: Advanced Techniques Resource List

7. Appendix C: Control Charts - Recognizing Sources of Variation

8. Appendix D: Kaizen Blitz

Table of Contents