How to Use This Guide

Each Memory Jogger® is designed for you to use as a convenient and quick reference guide. The "Why use it?", "What does it do?", and "How do I do it?" format offers you an easy way to navigate through the information in each chapter.

Use this guide as a reference on the job, during and after your training, or as part of a self-study program. Put your finger on any individual concept, tool, or section within seconds.

If you are interested in a specific topic, refer to the TOC link at the top of each page.

Jogger Positions

Getting Ready

When you see the "getting ready" position of the runner, expect a brief description of the tool or task.


When you see this runner, expect to find guidelines and interpretation tips. This is the action phase that provides you with step-by-step instructions.

Finishing the Course

When you see this runner, expect to see the tool in its final form with examples to illustrate the application of the tool.

1. Six Sigma and the DMAIC Model